Based on her two decades of experience coaching clients in both the private and public sectors Winning from Within®: A Breakthrough Method for Leading, Living and Lasting Change a New York Times Bestseller by leadership expert Erica Ariel Fox helps readers learn to navigate high stakes interactions – from business deals, client calls, and team meetings to family arguments, landlord disputes, and parent-teacher conferences – and improve results at work and at home.
With advice relevant to every conversation that matters, personally and professionally, Winning from Within® shares anecdotes, business examples and public exemplars that help readers to better understand where they get stuck and how to close their performance gap for greater results in business and in life.
Erica sees Winning from Within® as a logical next step, following two previous books originating from Harvard Law School’s Program on Negotiation (PON), the world’s leading think tank on making deals and resolving disputes. In the first book, Getting to Yes (1981), William Ury and the late Roger Fisher offered the seminal advice to separate the people from the problem. In the second book, Difficult Conversations (1999), Doug Stone, Bruce Patton, and Sheila Heen added the vital interpersonal advice of what to do when in fact the people are the problem. Now, in Winning from Within® (with a foreword by William Ury), Harvard Law Lecturer Erica Ariel Fox builds on the work of her mentors and colleagues and explores the final critical dimension – what to do when you are the problem.